Essays! ALL of the following essays are available for same day delivery via your choice of e-mail or fax! Only $/pg + FREE bibliography!
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Service Quality; The case of the Missing Reservation
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This 3 page paper examines a case study supplied by the student in which a hotel looses a booking made for the restaurant and handles the event badly. The paper answers question that look at how and why it was dealt with poorly and how it should have been handled. The bibliography cites 1 source.
Filename: TEmisresv.rtf

SERVQUAL and Managing Relationships with Customers
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This 28 page paper considers why relationship with customers are so important and hw this can be combined with the TQM tool of SERVQUAL. The paper uses the example of an intermediate school for the application of these two concepts. But this can equally apply to any service industry. The bibliography cites 52 sources.
Filename: TEservqual.rtf

SEVEN ELEVEN JAPAN
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This paper examines Seven-Eleven Japan and analyzes it through SWOT (strength, weakness, opportunities, threat). Bibliography lists 2 sources.
Filename: MTseelja.rtf

Shackleton's Expedition and Leadership
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5 pages. When Ernest Shackleton and his crew set out on an Arctic expedition in 1914 little did they know it would turn into one of the most well known tales of all time. After their ship is destroyed in the icy waters, the men have to camp on the ice for months. What Shackleton did and how he led his men bravely out of the most terrible of hardships has now become the subject of books on leadership skills. That his men continued to follow him and trust his judgment is a testimony to the leadership skills of Shackleton. And these skills were proven when every single one of his men survived the eight-month ordeal. Bibliography lists 5 sources.
Filename: JAcannbl.rtf

Shareholder Theory and Stakeholder Theory
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This 8 page paper examins shareholder theory, stakeholder theory and tinged shareholder theory. After considering the theories and their meaning they are applied to a real company; British telecom to argue that a tinged shareholder approach is being taken. The bibliography cites 6 sources.
Filename: TEsharth.rtf

Shareholder Wealth Creation by Way of Merger in the Telecommunications Sector
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This 40 page paper considers whether or not shareholder wealth can be created by acquisition and merger in telecom companies. The paper first considers what is actually meant by shareholder wealth, and how it might be measures. A literary review is included with evidence for and against the creation of shareholder wealth though mergers and acquisition. The general background to mergers in this market is examined with many cases cited to support the view that certain cases may create wealth whilst other will fail with further consideration given to the conditions which may be required for positive results to be achieved. The final part of the paper ;looks at a case study of NTL, a Untied Kingdom company that has followed an aggressive acquisitions strategy over the last few years. The bibliography cites 22 sources.
Filename: TEtelemg.wps

Sharp Corporation: Case Study Analysis
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This 10 page paper provides an overview of the Sharp Corporation which is reliant on information provided by a student. The case study is evaluated based on the data provided and solutions are derived through the use of a SWOT and a TOWS analysis as well as a SLEPT evaluation. Bibliography lists sources
Filename: SA026Shp.rtf

Shell: An Ethics Analysis
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This 3 page paper examines an article about a problem within the Shell corporation. What should Shell do? The situation is examined in light of utilitarian thinking. Bibliography lists 1 source.
Filename: SA548eth.rtf

Shoplifting & Loss Prevention In Retail
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Loss due to theft is one of the greatest challenges faced by retail stores in our contemporary society. Despite an increased emphasis on preventive measures such as video surveillance and computerized alarm tags; many retail outlets still have not yet been able to effectively control shoplifting. This 12 page research paper analyzes security techniques used to combat shoplifting and theft in retail & other environments. Specific training & watch programs and high-risk products are used to illustrate points made. A section on loss prevention & employee theft is also included. Bibliography lists 7 sources.
Filename: Shoplift.wps

Should Managers Prepare Budgets
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This 5 page paper presents a statement that managers tend to overstate expenses and understate income, therefore, the accounts department should prepare budgets and no the managers. The statement asks the writer to agree or disagree. This paper supports the manager preparing the budget and explains why. For example, it is the manager and not the accounts department who knows what activities are incorporated into the processes used in the department, which gives the manager unique insight into non-financial costs. This paper does support collaboration, however. Bibliography lists 9 sources.
Filename: PGmgrbg.rtf

Should Mars Introduce Chocolate Covered Cherries
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A 12 page paper that begins with data regarding the confectionery industry with a focus on chocolate. Selected fiscal data for four companies are presented. Selected demographics of Detroit and the nation are included. Five candy distribution channels in Detroit are identified. A SWOT of the proposal is included with comments about a FMEA analysis. The proposal is analyzed and a recommendation made. Statistical data included. Bibliography lists 22 sources.
Filename: PGmarsch.rtf

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